March 16, 2012 by admin

Market-driven strategies for competitive advantage | Business …

Market-driven strategies for competitive advantage

by David W. Cravens, Shannon H. Shipp

Effective organizational communication: a competitive advantage

Market-Driven Strategies for Competitive Advantage

Complacency is a forerunner to disaster in the turbulent marketplace. Automobile industry experts were skeptical about Honda’s plan to enter the European-dominated luxury import segment of the car market. Attracted by the higher profit margins and growth opportunities of the luxury import segment, Honda’s management positioned Acura as an all-new market entry with an exciting design offering high-quality performance. Two years after its 1986 entry into the U.S. market, Acura gained first place in sales and customer satisfaction ahead of BMW, Mercedes Benz, Volvo, and Audi.

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Attempting to duplicate the success of the Acura, Toyota introduced the Lexus in the U.S. in 1989 and Nissan introduced the Infiniti, also targeted to the luxury auto segment, in 1990. While it is too early to judge the success of Toyota’s and Nissan’s entries, initial reviews from Car and Driver magazine compared Lexus and Infiniti favorably to German automobiles costing twice as much (comparing manufacturers’ suggested retail prices). The Japanese have an impressive success record for planning and implementing market-driven strategies for competitive advantage.

Unprecedented global competition is only one force driving executives to alter their business and marketing strategies to improve competitive advantage. The marketplace is becoming increasingly dynamic, influenced by massive demographic and socioeconomic shifts in the population base. These changes are accompanied by dramatic compression in the length of time for competitive reaction to be felt and changes in consumer behavior to be incorporated into product design. In response to these market changes, executives are drastically altering their business and marketing strategies. Strategic actions may include downsizing, repositioning, market niching, altering the business portfolio, and strategic alliances between companies. These actions pervade many industries. For example, over one-half of the Fortune 500 companies restructured during the 1980s.

Designing effective business and marketing strategies is essential in coping with a turbulent global business environment. Our objective is to identify global competitive challenges and describe means by which executives may respond to those challenges as they position their firms to compete successfully in the 1990s. The global competitive challenges include demographic changes, turbulent global markets, cooperative links between government and private enterprise in many countries, and response time compression. These forces are examined to highlight the nature and scope of their influence on business strategies. The primary means managers have to cope with the dynamic business arena is to become more market driven. To become more market driven, executives must identify rapidly changing customer needs and wants, determine the impact of these changes on customer satisfaction, increase the rate of product/service innovation in business strategies, and focus on developing strategies for competitive advantage.

GLOBAL COMPETITIVE CHALLENGES

These global competitive challenges emerge from discussions with business executives in various industries, comparisons of successful and unsuccessful companies, and a review of published materials that examine contemporary strategic issues. There is a high level of agreement across these sources concerning the importance of the global competitive challenges that follow.

Demographic Change

A driving force in the U.S. consumer markets today is the baby boom generation moving through the different stages of the life cycle. This large segment of the population will start reaching age 65 in 2010. The U.S. population will grow by 41 million people to more than 282 million in 2010. Population age group changes from 1986 to 2010 are shown in Figure 1. Several demographic trends are occurring in the population, thereby creating market turbulence:

* Much of the population increase will be due to immigration, which will accelerate the internationalization of the U.S.;

* Convenience will be a key focus of the food business as the country moves into the next century;

* The older and more ethnic society will challenge companies to create new products and services;

* Health care for the elderly will offer enormous potential for businesses;

* Service-related industries will continue to expand as the baby boomers seek convenience and avoid housekeeping tasks;

* Luxury travel will expand, with nearly half of U.S. households earning over $35,000 by the year 2000.

Emerging Global Markets

It is becoming increasingly difficult to compete only within the boundaries of a single nation. Indeed, the quest for global domination is underway in a variety of product markets including automobiles, tires, kitchen appliances, computers, and electronics. New markets are emerging, existing markets are changing, and businesses are altering their competitive roles. Two regions of particular interest to many companies throughout the world are Southeast Asia and Europe.

Southeast Asian countries, such as Malaysia and Thailand, offer important market opportunities and also pose competitive threats. The Southeast Asian region has a population of 200 million people. Thailand is the most promising market in the group. The country’s economy is growing rapidly. Investment in Thailand by foreign companies in 1988 increased 200 percent from the previous year. Trade with the U.S. grew 35 percent. Thai companies represent an increasingly important market for U.S. products. For example, Thai Airways International purchased 80 jet engines from Pratt and Whitney, a U.S.-based manufacturer, for $500 million in 1989.

The unification of Europe in 1992 creates another global challenge for American, Asian, and European companies. Pressures imposed by the elimination of trade barriers among the 12 EC countries require drastic alterations of business and marketing strategies of the organizations competing in the unified market. Deciding if an outside business should find a European Community partner is an example of the many strategy questions facing U.S. managers. Competing in this huge market will require different business and marketing strategies. Trade protection may cause outside suppliers to lose their existing positions in the market. Nations within the trade group are moving rapidly to gain market leadership. For example, France’s Thomson, the state-controlled electronics group, is moving swiftly to gain market leadership in television and defense electronics, challenging Philips, the Dutch electronics giant, and other firms, including U.S. and Japanese companies.

Competing globally is both different and more demanding than competing domestically. Often the risks are greater due to pressures from various uncontrollable forces. The violent changes that occurred in mainland China in mid-1989 illustrate how government influences the business environment. In only a few days China’s potential as a supplier and purchaser of goods and services was threatened. Some Asian experts estimate that several years may pass before relationships and trade with China return to normal.

Recognizing the global business challenge is important for two reasons. First, a promising opportunity for growth is available for companies that have the skills and resources to compete beyond their domestic markets. Second, maintaining a competitive position in the domestic market requires perceptive understanding of key competitors in the global marketplace. Few, if any, domestic markets are immune to foreign competition.

Despite the reality of a global marketplace, there are clear indications that U.S. managers do not recognize the global challenge confronting them. A 1989 survey of 1,500 managers (Solomon 1989) found that only 35 percent of Americans thought “experience outside the headquarters country” was very important, compared with 74 percent of foreign counterparts. Only 18 percent of American managers called the 1992 unification of Europe “substantial,” compared with 34 percent of Latins, 52 percent of Japanese, and 55 percent of Europeans. The researchers conducting the study observed that it showed a broad “parochialism” expected in 1980 but surprising in 1989.


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March 14, 2012 by admin

Asian Brand Strategy, new book by Martin

Monday, September 21, 2009

Branding and Marketing in Emerging markets

A quick look at the major media outlets, be they newspapers, magazines, websites, professional conferences or consulting engagements, highlights the global obsession with emerging markets. The rather large bloc of countries in South America, Eastern Europe, and Asia make up the loosely coined term emerging markets. Despite the geographic separation of these clusters of countries they share some very dominant and distinguishing characteristics.

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Most of these countries were either socialist economies or controlled capitalist economies. They were closed from the global economy for a long time. All these countries are also characterized by substantial population levels, improvements in physical, intellectual and financial capital. Many of these countries have opened their economies to foreign direct investment and thereby taken a step towards a fuller integration with the global economy. As such, emerging economies seem very similar on many important dimensions.

Although many economies such as Brazil, Dubai, Turkey, and Bulgaria are aggressively developing their economies, it is usually Asia that manages to capture the global attention. Although at first glance such obsession can be waved aside as yet another media frenzy by a curious onlooker, a deeper analysis of the hard facts presents the tremendous evolution happening in the most important of all these emerging markets – Asia.


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March 7, 2012 by admin

Pushing Online Marketing for Businesses Going Global – Ezine Articles

By Michael Gabriel L. Sumastre

The world watched as globalization progressed significantly over the past years, expedited by modern transportation and communication; improved infrastructure; and international trading and financing fiats defining the global rules of trade and supporting global trade capacity. In fact, a report by The Institute of Technical Education (ITE) in Singapore reveals that within a span of more than forty years, the world has seen a 1500% increase in the globalization of businesses, with two in every 6 products crossing borders as part of their international business marketing strategies.

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A Business Briefing Series report by Ernst & Young cites that the trend towards global expansion is poised to continue in the years to come. The research depicts an international trading landscape that enables organizations to execute their international business marketing strategies rapidly. In addition, businesses are projected to have a strong desire to capitalize on flourishing developments in the global arena.

Efforts to geographically broaden product or service reach are facilitated by various objectives. With change being a constant business development facet, businesses are lured to go for overseas operations because larger markets can mean greater profit, and present even bigger opportunities for the expansion of an existing range of goods.

In some cases, businesses in a particular industry shift to serving overseas market to make global expansion desirable. There are companies deciding to go international that specifically target particular regions to dominate certain markets before a competitor does.

In order to achieve increased expansion and generate additional revenue, taking the business offshore might just be the answer. While potentially lucrative, the decision to expand abroad, however, can also be very costly when improperly managed from the get-go. Aided by modern technology, businesses turn to the Internet for geographic advantage and massive reach. Today, the potential internationalization of a retailer can be determined through online beginnings – communicating with customers across the globe via the World Wide Web.

Global business success with online marketing comes with it an enormous challenge. Needless to say, developing business and software strategies that can actually result in successful international business programs necessitate systematic preparation and exhaustive planning that cover the business and legal fronts. While global business expansion now a rising trend, there can be no guarantee that success in one’s own turf can be equally great in the foreign market.

For most businesses, the idea of expanding trade internationally is far from being an overnight phenomenon. It requires decision makers research, identify and recognize the impact of cultural differences, and strategize when it comes to managing the sensitive cross-cultural risk process. Companies need to practice and implement business processes that uphold adaptability, perceptiveness, cooperativeness and objectivity – all without risking self-awareness of the brand and its identity.

Crucial to the efficiency and effectiveness of business and software strategies for international business marketing is a thorough understanding of global synergies and the worldwide economies of scale that help define ways to connect with customers and collaborate with partners across borders. Increased complexities such as geographic, stakeholder, organizational and cultural complexities come into play.

International business marketing , when paired properly with first-rate business and software strategies , can be a great tool for enterprise success. It has the capability to bridge gaps between an organization and its clients.


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February 28, 2012 by admin

International Marketing – Marketing Resources by Topic …

How a Small Company Went Global (Without Breaking the Bank)by Lingo24.com

CASE STUDY: In the age of globalization and the Internet, extending your reach beyond you home market is easier than ever… if you put some strategic thinking behind it.

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Tips From Microsoft on Cultivating Customer Satisfaction & Loyalty on a Global Scaleby Microsoft Corporation

CASE STUDY: With millions of customers in more than 90 countries, Microsoft has its hands full keeping customers satisfied and loyal. But it has found a way to do soby using Web-monitoring tools, social-media analytics, and the energy of influencers. Read on for valuable insights.


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February 15, 2012 by admin

7 ways to help stop tropical deforestion & illegal logging – Make A …

Timber by Peter Dauvergne & Jane Lister uncovers the dark world of commodity chains linking wood products to global deforestation

7 ways to help stop tropical deforestion & illegal logging

Peter Dauvergne & Jane Lister

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A store like Walmart can wield more power than a country over a logging company – especially in the global South. But what’s good for Walmart is not always good for the planet. Peter Dauvergne & Jane Lister outline 7 key tools for retailers to limit the impacts of timber consumption

Global commodity chains define today’s political economy of timber. Chains linking loggers with multinational timber companies and international retailers are moving more and more of the world’s timber from the tropical and boreal forests of the Third World to high- consuming states of the First World. The corporate drive into China is particularly notable as Northern multi-national corporations (MNCs) and Chinese domestic firms strive for low-cost production advantages to compete in First World markets as well as capture emerging Asian markets. One result is Russia, Southeast Asia, the South Pacific, Central Africa, and South America are increasingly bearing a disproportionate share of the social and ecological costs of consuming the world’s forests.

Imposing rules of conduct for a whole chain that criss- crosses continents is comparatively rare. States do not have jurisdictional authority to do so. NGOs do not have the resources or influence to do so. International law does not have enough power to direct the workings of the corporate world. And, until recently, corporations have not had much incentive to do so.

Over the last decade, however, the world’s biggest retailers have been developing policies and programs to attempt to do precisely this – that is, monitor, change, and ultimately control the business and sustainability practices of their thousands of suppliers.

The results, however, are double- edged. Although these efforts are incrementally improving and raising the bar on corporate practices, at a global scale they are falling well short of tackling the forces driving forest degradation and deforestation in the global South. Moreover, these efforts are reinforcing corporate control of what is an invaluable resource for many of the world’s poorest and most marginalized people leaving it to large discount retailers to decide how, why, and where we consume timber, and further legitimizing a world of ever- increasing unsustainable consumption. Fundamentally, the attempt by big box retailers to better govern their global commodity chains raises a puzzling dilemma – can the driver of the rising discount economy really be the solution to reversing its growing negative effects?

1. Supply chain tracing

Being able to track products from the final customer back to their origin is a fundamental prerequisite for governing commodity chains effectively. This is not a straightforward exercise for most products. This is particularly the case for composite timber products from mixed- fiber sources (for example, plywood where the high- quality outer veneer wood differs from the lower- quality core material), or for grocery products with soy and palm oil ingredients, with largely hidden connections to tropical deforestation.

The task of achieving supply chain traceability is especially challenging for the big retailers. Not only does a typical retail store sell hundreds of thousands of different products sourced from around the world, but also the store rotates products on and off its shelves as it strives to maintain product selection and offer low prices to bargain- hunting customers.

Nonetheless, many are now taking up the challenge, worrying that a lack of supply chain knowledge presents a growing corporate risk: reputational, legal, and financial. In response to a protest campaign, in 2009 Walmart Brazil stopped sourcing leather and beef from Amazon farmers. In the same year, fearing reputational damage and business losses, Cadbury reversed its decision to use palm oil instead of cocoa butter in its chocolate products. And in 2010, following a highly effective and unprecedented social media campaign that used Facebook, Twitter, and YouTube to send powerful videos, images, and messages of rainforest destruction, Nestl adopted a new policy to identify and exclude companies from its supply chain that own or manage high- risk plantations or farms linked to tropical deforestation. Retailers that lack an understanding of their wood supply chains are also now facing stiffer potential penalties for violating emerging regulatory measures to curtail the trade of illegal forest products (e.g., the Lacey Act Amendments in the United States and the EU’s recently announced rules that will ban illegal timber imports).

2. Forest footprint and product life- cycle analysis

To aid in tracing and revealing how much a company’s products and supply chain activities impact upon the world’s forests, a number of MNCs, including several major retailers, are analyzing their ‘forest footprints.’ Some are participating, too, in a UK initiative launched in 2009 called the Forest Footprint Disclosure Project (or the FFD Project). A forest footprint refers here to “the total amount of deforestation caused directly or indirectly by an organization or product.”

The FFD Project aims to increase the transparency of corporate practices within the global commodity chains of the biggest “forest risk commodities” (e.g., timber, beef, soy, palm oil, and biofuels). The financial investment community is backing the FFD Project; by 2010 there were 36 institutional investors, with assets of more than US$4 trillion, sponsoring it to help them identify which companies are managing ‘environmental risk’ effectively.

More and more MNCs are also conducting broader life- cycle assessments of products and processes. Two main life- cycle assessments and global carbon accounting supply chain initiatives are the sustainability consortium and the World Resources Institute and the World Business Council for Sustainable Development greenhouse gas protocol reporting standards . This means considering the full range of impacts on the environment over the lifetime of the product at all stages, including extraction of raw materials, manufacturing, packaging, transportation, energy consumption, maintenance, and disposal.

3. Supplier requirements and green procurement

Global retailers are increasingly using their purchasing power to implement green procurement policies, product specifications, and supplier sustainability requirements. Often, these go beyond legal requirements, particularly in developing countries. Aided by sustainable procurement guides developed by groups such as the WWF, the World Resources Institute, and the World Business Council for Sustainable Development, the biggest global do- it- yourself home improvement, office supply, and hypermarket retailers all have global wood procurement policies.

Staples, the world’s largest office products company, became in 2002 the first in the paper industry to announce a comprehensive environmental paper procurement policy. ‘The Paper Campaign,’ an intensive two- year US market campaign led by ForestEthics and the Dogwood Alliance, was influential in pushing Staples to develop this policy. The policy commits Staples to only purchase ‘sustainable paper products’ defined as paper products ‘that are designed, harvested and manufactured to minimize environmental impacts across the entire life- cycle, promote responsible forest management, and protect the rights and needs of local communities.’

IKEA now has a wood procurement policy, too. Its code of conduct for its suppliers is at the forefront of such policies. Called ‘IWAY,’ it sets uniform sustainability requirements for IKEA’s timber product suppliers worldwide. All of IKEA’s catalogue suppliers, for example, must meet the same requirements for recycled and certified fiber.

4. Eco-certification and eco-labeling

Retailers are incorporating eco-certification and eco-labeled products into their commodity chain greening efforts and sales strategies as a means to define and assess supplier responsibility, ensure the sustainability of their product offerings, and capture new market demand for eco-friendly products.

On the production side, eco- certification works by setting sustainability criteria that producers adopt to protect forests, water quality, wildlife habitats, local communities, and so on. On the consumption side, retailers stock their shelves with eco- certified products that are marked with an eco- label symbol to enable shoppers to pick out and purchase green products.

Over the past two decades, around 13 percent of the world’s forests have been certified. To this point, however, approximately 80-90 percent has occurred in well- managed forests of Europe and North America rather than in the boreal and tropical forests of the global South. Less than 1 percent of forests in Asia and Africa, just 1.6 percent of forests in Latin America, and less than 3 percent of boreal forests in Russia are certified. The sustainable procurement policies of retailers are driving the growth in certified product demand; yet, so far, eco- certified forest products have had limited impact on mitigating tropical or boreal deforestation in the developing world.

5. Supplier audits

Many retailers are also starting to audit suppliers to verify that they are meeting certification standards, corporate codes of conduct, and commodity chain sustainability requirements. IKEA now has a Compliance & Monitoring Group, for example, that follows up on its IWAY code with regular audits (in addition to its third- party audits conducted by the Rainforest Alliance SmartWood Program). In China, in particular, IKEA audits every supplier at least once a year – with most audit visits now unannounced.

6. Stakeholder partnerships

Retailers are increasingly participating in strategic partnerships among multiple stakeholders to design, implement, and legitimize policies and programs for governing the sustainability of global commodity chains. These partnerships involve conservation groups (e.g., WWF, Conservation International, and the Nature Conservancy), buyer groups (e.g., the WWF Global Forest & Trade Network), green building associations (e.g., US Green Building Council), and business councils (e.g., World Business Council for Sustainable Development).

Environmental groups have also proactively supported and rewarded positive corporate sustainability initiatives. The Natural Resources Defense Council (NRDC), for example, strongly backed the decision by Staples to source paper certified by the Forest Stewardship Council as containing post- consumer recycled content.

7. Sustainability reporting

Finally, recognizing the increasing demand from governments and consumers for greater multinational transparency and accountability, the global retailers are communicating their sustainability commitments and global commodity chain greening programs through sustainability reports that document their progress toward sustainability goals. Some are using the Global Reporting Initiative (GRI) guidelines to facilitate benchmarking of their performance against the progress of other companies. Some are also hiring professional auditing firms like PricewaterhouseCoopers to conduct independent assurance assessments of the sustainability reports, so as to verify the legitimacy of the reported information and avoid accusations of corporate greenwash.

Others are participating in retail industry voluntary codes of conduct, such as Europe’s Retail Environmental Sustainability Code, in which signatory companies agree to adopt better environmental management practices and to track and report regularly on their sustainability progress.

This an extract from Timber by Peter Dauvergne & Jane Lister (Polity Press, 2011, 14.999 paperback).

To order a copy of Timber with a 25 per cent discount, visit the Polity website and use the order reference code PY204 at checkout or simply phone John Wiley Customer Services on 0800 243 407, and order using the same reference.


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February 14, 2012 by admin

International Marketing – Find International … – Business.com

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International Marketing

Understanding who will buy your goods is key to selling abroad

By Greg Brown

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Who wouldn’t want your widget? It’s well-made, cheap to operate, handsome on a desk and beats the stuffing out of its competitors; has for years. Problem is, no one in a foreign country even knows your name. Even well-known global brands fight this battle daily in the struggle to create awareness of what are, effectively, completely new products in the developing economies of the world. If it’s tough for General Motors and Coke, it’ll be tough for you. But not impossible, and chances are you literally have no competitors yet in many of these markets. It’s just a matter of:

getting your foot in the door, and;

following through.

Do the mental legwork

A big part of selecting a target international market is understanding how buyers there can afford your product, and why they might want it. Market research – always vital – is absolutely essential when going abroad.

Try: Both Standard and Poor’s and Euromonitor operate extensive subscription databases that provide tremendous detail, including private company data and tools to identify potential partners.

Understand the obstacles of marketing a foreign name

No one knows your brand, and there’s no money to do a big splashy launch. Getting to your customers isn’t impossible, but it is harder than at home.

Try: MarketingProfs.com runs a channel of articles specifically about global marketing. It’s written by professionals and academics.

Find the distributors and the deals

It’s a little-understood fact, but there are thousands of small importers in every country looking to source just about anything they can turn into an opportunity to sell more. Find them and understand their needs.

Try: Globus provides trade leads and market research by sector from the U.S. government. The U.S. Commercial Service also has full-text market research searchable by country or sector.

Bring in professionals

After “where” and “what,” it’s time for “who.” Hiring a research organization or an agency in-country can help you direct resources to the right effort early on.

Try: GreenBook and International Market Research Information have databases of marketing agencies and focus-group facilities. Esomar , the international research association, also has a database of experts searchable by geography.

Before you go, write out the plan

Global sales and marketing plans look a lot like any other business plan – except deep down, they’re not. Get a cheat sheet using software that pre-writes a template, then plug in your own research.

Try: Palo Alto has business planning software, including a global business plan template.

Get a serious market review done before you launch. It’ll cost you, but it would help to know which, if any, of your competitors is already on the ground. If not, why not?

Consider pricing carefully. The cost of shipping and getting past customs could drive your profit margin down to negative figures. Price too high, and sales plummet.

Most companies start out with resellers and then, once a market is established and profitable, edge them out in favor of an office. Some never do.

An accurate, well-translated web site is essential as Internet penetration rates rise in the developing world. Not being “local” on the Web can make your company seem unserious. A badly translated site is worse. Hire local talent for this.

Spend media money carefully. TV might seem comparatively cheap, but is anyone with money watching that channel? Here, an in-country agency is key.


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February 12, 2012 by admin

GLOBAL BANKS: Risky business | Emerging Markets

Emerging markets may yet fail to deliver on its lucrative promise for global investment banks

When Goldman Sachs chief economist Jim ONeill coined the Bric acronym in 2001, he did investment banking two favours. First, he created a way to describe the worlds fastest-growing economic power centres in a manner that was neat, non-controversial and to the point.

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Second, by banding Brazil, Russia, India and China into one clearly tagged and non-political grouping, he gave investment bankers a hierarchical world cheat-sheet that could be constructed and reconfigured at will.

The die had been cast. Investment banks suddenly had a way of imagining and depicting the wilder parts of the world so-called emerging markets in real economic terms. Overnight, the worlds leading emerging markets had, in banking terms at least, emerged, becoming founder members of a clearly identified group of nations that will drive global economic growth for decades to come.

Emerging markets time has come, says Philip Lynch, chief executive officer Asia ex-Japan at Nomura, whose career has taken him through New York, London, Dubai and, three times, Hong Kong.

The reality is that the bulk of world economic growth is going to come from emerging markets, and make up more than 50% of global growth over the next decade. It makes for a very fertile market for investment banks.

Take Asia. The region, according to listed investment banks annual reports, accounted for just 14% of all global investment banking revenues in 2009. Of that total, China comprised a quarter of all Asia generated fees, south-east Asia made up 20%, South Korea 5.5% and India 4.8%.

In other words China and India, home to around one in every three human beings, together contributed barely 4% of the global investment banking profit pool. The potential for growth and profits is, from any angle, staggering.

CANDID PICTURE

In the course of researching this story, Emerging Markets spoke to a host of senior representatives at most major investment banks. Not all wanted to be directly quoted, but many senior bankers were, anonymously, prepared to provide candid and often surprising views on the relative importance of emerging markets to leading bulge bracket lenders. Here, painting with a broad brush, are the results.

China, to no ones surprise, is the emerging market everyone wants to crack. Its critical, says Nomuras Lynch. You have to get it right. Elsewhere in Asia, South Korea, with its chaebol conglomerates, is a key target, as is south-east Asia, particularly highly populated Indonesia.

Slightly surprising is how marginalized India has become in the mind of investment banks. Its ranked after south-east Asia

for us, and thats true for many of our rivals, said a senior figure at an investment bank that did particularly well coming out of the financial crisis. Its over-competitive, inaccessible and protectionist, and it has a merchant class thats very good at squeezing fees.

Then there is the Middle East, a region flooded with oil and cash but not for investment banks, it seems, a plethora of prime markets. One senior Dubai-based European banker says: People think of the Middle East as being full of potential everywhere, but in reality the region is all about three markets Qatar, the UAE and Saudi Arabia and how those nations trade and interact, financially and economically, with each other.

In Latin America, its Brazil or bust. Outside Brazil, there just isnt enough business to justify being there unless you are a top-three local outfit, says one New York banker with extensive experience in the region.

Another of the Bric nations, Russia, is a tough nut to crack on a regular basis. Goldman Sachs is on track to post $1 billion in revenues there for the first time this year, and Credit Suisse and Deutsche Bank have been ramping up their presence. But its also unpredictable, with an (admittedly slowly fading) reputation as a cowboy market. Russia is so huge, says one American financier. You can make a lot of money there, but you can also get your face ripped off.

Other key emerging markets are Egypt and Turkey, two traditionally non-aligned entities. And at the heart of central and eastern Europe, a region that has largely disappointed since the fall of Soviet communism, sits Poland. Warsaw can become a genuine financial hub for the region, says Ronnie Golan, head of investment banking and global capital markets for Africa, central and eastern Europe and Israel at Morgan Stanley, which recently announced its intention to open an office in the city. Poland weathered the financial crisis well and can grow into a stock market with very strong and deep capital liquidity.

Then there is Africa, a continent that has long been serviced out of suitcases, with bankers flying in from London and Paris to collateralize energy and mineral assets for European bourses.

Africa is changing fast. Most nations remain frontier states, too small to justify a representative office, let alone a fully-fledged franchise. But some countries, supported by carbon revenues and friendly-ish governments, are changing the way Africa is seen. Johannesburg has a thriving financial services sector, and is the portal through which the southern wedge of the continent is banked.

Nigeria, troubled and dangerous but boosted by oil revenues, is becoming a major economy in its own right. The biggest thing you can flatter Nigeria with is that people say its the next Brazil a new Bric country, says Morgan Stanleys Golan.

South Africa is also categorized as an emerging market, but it is a sophisticated, large and well-banked market with a stable economy that has been growing steadily for a long time.

PROFIT OR ROUNDING ERROR

The question for any investment bank is: What is the potential of an emerging market,does it havethe population and economic growth requiredtojustifyalocal presence? says Fawzi Kyriakos-Saad, chief executive, Europe, Middle East and Africa at Credit Suisse and co-head of the banks Global Emerging Markets Council.

Localfinancial institutions will always have an advantagewhen it comes to local connectivity. Foreignorganizationscan get there [i.e. beat the local players], but it takes time and investment.

China, for example, has critical mass, according to most senior bankers, while many developing countries are just too small to justify setting up business there, bankers contend. The corollary of that thinking is that some emerging markets are both tiny and, on a total-sum-game, important.

When, from around 2007, Moscow-based Renaissance Capital decided to specialize in sub-Saharan Africa, many scoffed. But it was a clever move: the bank now has six African offices (to Goldman Sachss and Morgan Stanleys one Johannesburg) in often-overlooked cities such as Accra and Lusaka. Most African markets are simply too small they might generate $20 million in annual revenues, a small enough total, says RenCaps head of global equities Nick Andrews, to fall into the realm of a rounding error for bulge bracket lenders.

Yet had RenCap not invested heavily in the continent, flooding its cities with analysts, bankers and traders, it would not be in the position its in now: helping African companies, increasingly dependent on finance from the worlds great mineral importer, China, capitalize and list shares in Hong Kong.

The Russian house has become something of a specialist in triangulating global capital, African assets and the nation-building drive of the Chinese government. Barring a few holes in its repertoire notably Latin America RenCap in many ways has become the archetypal global emerging market bank. Indeed, in June 2010, its chief executive, Stephen Jennings, said his aim was to create the worlds pre-eminent emerging markets investment bank.

As ever, local knowledge creates opportunity, which in turns greases the global wheels of any corporation, investment banks included. The more you know, the more you grow. Credit Suisses Kyriakos-Saad says: For me, today you either have to be embedded in local markets, physically close to your clients, or not there at all.

Morgan Stanleys Golan says: It is always possible to serve clients needs from one of the large central offices, but if you need to speak to a group of clients on a regular basis, thats when you open a local office.

PROBLEMATIC HEADCOUNTS

Banks are aware of this: most see the logic in boosting headcount and capital reserves within leading emerging markets.

Deutsche Bank is focused on doubling net Asia ex-Japan revenues to $5.4 billion in 2011 from $2.8 billion in 2008, with the region primed to make up 25% of Deutsches revenue base by 2017. In 2001, 69% of the banks staff were based in leading city hubs such as New York and London. That figure fell to 63% in 2005 and, this year, to 47%.

In some cases, aggressive hiring comes at the expense of leading hubs: Deutsche Bank has seen its staffing levels in Singapore and Hong Kong steadily fall over the past decade as bankers relocate to emerging Asia. Sometimes, it doesnt. Credit Suisse is still hiring in the US, France and Germany, three archetypal developed markets, as it seeks to build its European presence.

Kyriakos-Saad says: Investment in human capital has increased inemerging markets,butoverall headcountgrowth in developedcountries, such as the UK, Germany and France,is yet to decline.

Nomuras Lynch stresses this point, noting that while the Japan-based lender is still building up in Europe and the US, it isnt yet at the point where it is reallocating resources away from developed markets and toward emerging markets.

Some countries, such as China, now the worlds second-largest economy, arent really emerging at all, but economic power-bases in their own right. Yet Beijings barriers to business, particularly in the banking sector, ultimately justify the developing nation tag. The same is true of Russia, a mineral-rich state with opaque regulations and thin deal flow. Both are both open and not open, and their barriers make them into developing nations, says one senior European banker.

Brazil and parts of south-east Asia excepted, it is broadly true that the more power and influence wielded by any emerging market, the more likely it is to impose explicit or implicit restrictions designed to emasculate foreign lenders.

China is fostering the development of its domestic banks at the expense of global banks, says the European banker. India is the same its a pretty closed market. Saudi Arabia is closed more for cultural reasons. In most major emerging markets, the process of liberalization is only happening on a bit-by-bit basis: its often very slow.

Emerging market expansion is tough work for any corporation. You need to be nimble, deft and entrepreneurial, able to work in often hostile, capricious and corrupt environments. Investment banks, hidebound by onerous internal and external restrictions, reactionary shareholders, and a need to project solid corporate governance credentials, are rarely any of these things.

That in turn makes many emerging markets risky business for global bulge bracket lenders. Thus, while local and regional banks might be able to justify opening an office in Harare, Saigon, Abuja or Kiev, for most chief executives in New York, London, Paris or Frankfurt, such an idea is at least for now hard to countenance.

Yet that state of affairs has to change. Investment banks need emerging markets, not the other way round. They need them for the profit boost, the spark of new revenues, the ability to tap capital for rising corporations. They need to get to know leading local entrepreneurs and chief executives the men and women who will drive emerging market corporates and economies for decades to come.

Ultimately, there is no proxy for being there in the flesh. Stephen Roach, Asia chairman and former chief executive at Morgan Stanley: There is no substitute for local knowledge, local talent and local presence. It doesnt mean you need to have an office and a team wherever you are, but you do need a regional headquarters.

That gives you local knowledge, local language skills, and familiarity with customs and regulations.

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February 11, 2012 by admin

Let Global Internet Marketing Work for Your E-Commerce Business

Home Page > Business > Management > Let Global Internet Marketing Work for Your E-Commerce Business

Let Global Internet Marketing Work for Your E-Commerce Business

Posted: Dec 03, 2010 |Comments: 0

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The onset of e-commerce was a great breakthrough for many businesses. Business people realised they could earn more by selling goods and services on a global scale and benefit more thanks to operating without the conventional costs incurred by brick and mortar stores. What followed was that for a particular product or service, there was a choice of over a million websites to choose from. From this scenario of multiple options one can clearly see that many businesses were definitely short of customers and were consequently operating at a loss. What such business people had not realised is that internet advertising is different – this is what global internet marketing seeks to address.

The concept of global internet marketing is that the internet is an interactive platform where products are offered, customers give feedback, and from this response a better product or service is provided. This concept further touches on how dynamic a business is in response to feedback and it deals with how much your business is adaptable and flexible to the demands of the customers. The change in direction of a business so as to provide what customers demand shows that it is fast in answering customers needs and with this speed there is always a greater demand in products that require to be serviced almost immediately.

The unique thing about e-commerce is that the process of checking out a product, its price, quality and reviews is incredibly shortened. A single online store can generate this information and this is done in comfort e.g. from home, the office etc. What happens is that the prospective customer’s response time is shortened and thus provokes a sense of immediacy with the end result being requesting for a sample or requesting for more information. This in itself is response to your business and once you respond appropriately you will have added more customers to your business.

Having a global internet marketing plan means that you can add lots of international customers; your website becomes a tireless 24/7 regimen to serve them and with them come a whole lot of other business opportunities. Through proper advertising and elaborative descriptions, your website can start working for you optimally for the purpose it was first set up.

With global internet marketing there are a whole lot of different methods through which your website can obtain optimum potential. Every business is different and as such one method may not necessarily work for all. It is therefore time to reach out to global internet marketing professionals like www.geotradeglobalmarketing.com who will provide a tailor made program based on current marketing technologies to steer your website into greater profitability.

Jacob Stewart – About the Author:

For more information about global internet marketing please visit www.geotradeglobalmarketing.com

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February 9, 2012 by admin

Customizing Global Marketing – Harvard Business Review

Source:Harvard Business Review

11pages. Publication date:May 01, 1986.Prod. #:86312-PDF-ENG

The big issue for multinationals today is not whether to go global but how to tailor the global marketing concept to fit each business. In determining the degree of standardization or adaptation that is appropriate, managers should consider their companies’ overall business strategy, which products will benefit from the economies or efficiencies of standardization, which products won’t fight cultural barriers, what trade-offs will result from standardizing various elements of the marketing mix, … Read More

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The big issue for multinationals today is not whether to go global but how to tailor the global marketing concept to fit each business. In determining the degree of standardization or adaptation that is appropriate, managers should consider their companies’ overall business strategy, which products will benefit from the economies or efficiencies of standardization, which products won’t fight cultural barriers, what trade-offs will result from standardizing various elements of the marketing mix, and how standardization will vary from country to country.


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February 5, 2012 by admin

Global Marketing Strategies – Global

Global Marketing Strategies More Details about Global Marketing Strategies here.

Global Marketing Strategies For A Globally Competitive Business

With increasing competition and the challenges of the recent global financial crisis, developing sound global marketing strategies will help your business thrive and grow. This is most especially true for those emerging business that are forced smack into an industry that is ruled by globally positioned companies. Hence, the challenge of establishing yourself in the global market becomes that much tougher.

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It is therefore important to develop and master the basic global marketing strategies in order to succeed in your efforts.

Conducting Market Research

With a global economy, companies are constantly subjected to pressure of delivering quality products that meet the needs of individuals. Therefore, constant research is being conducted in order to survey the needs of potential customers and adjust their products’ standards and features according to that. Market research indeed is one of the most reliable global marketing strategies there is that has enabled companies to respond to customer needs in terms of production.

During your market research, take note of all inputs and data you have gathered. This will enable you to create a standard within the company and also to meet the expectations of the global market, as a whole. Global marketing strategies such as market research is a perfect opportunity to tailor your services and products for a given market.

Advertising Aspect

Now that you have polished your product to reach a certain market standard, advertising is another critical marketing activity to look into. Advertising, when done properly, is one of the most effective global marketing strategies as it is able to communicate to the global market the potentials of your product. As much as possible, you need to tie up local and global agencies in order to evoke not only material but also the individual needs of consumers.

Pricing of Products

Pricing is one marketing strategy that must be approached on a local and global perspective. Certain agencies help control and standardize pricing for certain products. Despite of global standards, however, there are certain factors that determine a given product’s price that cannot be subjected by global pricing activity. Therefore, you need to assess whether you are willing to cut costs or look for cheaper materials in order to compensate for a lower pricing. Or do you need to exceed pricing standards for a better quality product? Another consideration to make when it comes to global marketing strategies in relation to pricing is competition. You need to determine whether it ruins your market share or not.

Global Positioning

Positioning your products globally is probably the toughest of all global marketing strategies. With the pressures of competition and quality standards, you need to keep up with your competitors. You need to master the act of balancing between catering to a global market and being sensitive enough to the needs of individual markets. Hence, globally positioning your products involves time and constant study to be able to perfect.

Selling Your Product

As a global company, you need to be able to create various channels that will cater to the individual calls for order by your customers. This will ensure that all customer requests are being paid attention to. As the final stage in your global marketing strategies, finding several distribution channels to make your products more accessible to consumers will seal your efforts to establishing global marketing dominance.

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